Re: Advance Electrical Re Builders

Posted by Jason Smith On 2019/1/20 19:29:48

Hi folks! I'd love to stop here to defend my turn around time, but honestly I can not. I am not your typical starter, generator shop. I do a lot of the really old, rare and unique stuff and specializing in that along with attention to detail has done well for my reputation. However, It has really taken its toll on my back log of work. I am a one man shop and do all the work myself. I simply can not run out and hire someone off the street to work on this stuff without sacrificing quality. Trust me, I wish I could. The problem has really peaked the last couple of years and I have struggled to find the solution. If you think it doesn't bother me or cause me stress, trust me it DOES. More so than you can imagine! I have made it a priority to find a solution and get that turn around time back within reason, but I will need a little patience while I get that worked out. I do apologize for the slow turn around. At the same time, I really want to give my thanks to those who have recommended me and that have spoke highly of the service I provide. The Packard family here is right at the top of the list. Like I stated in the beginning, I'm not defending my turn around time. I am however asking for a little patience and understanding.

Pat, we have emailed back and forth recently and your generator is on the bench being evaluated right now. I told you I'd have your estimate last week and unfortunately the stomach flu hit my household. Your generator arrived the first week of Novemeber, so we're a long ways away from a year and it will be completed soon after I get you an estimate and you give me the go ahead.

Thanks Everyone,
Jason