Re: '38 six cyl question

Posted by jfrom@kanter On 2019/6/18 11:28:31

The customers original order was placed in September of 2018. Just recently he had called to do an exchange for the main in .020's and the rods in .030's. In our Packard model specific catalog and website we have stated the need to resize the connecting rods. We also than include with the initial order to the customer a service bulletin pertaining to the bearings supplied. So we did our due diligence in informing our customer through 3 different means(2 being indirect and 1 direct in the forum of a service bulletin) So one should not consider our excuse lame nor refer to us as Kmart no name calling is required nor provoked.

We are working with the customer to handle his needs as quickly and efficiently as possible. We do have the stds, .001 and .002 in the smaller sizes but for the .020" up the use of the modern bearings requiring resizing are supplied.

Thanks
James From
Kanter Auto Products

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