Nothin' but Problems...

Posted by Garrett Cuellar On 2012/7/30 14:47:34

It has been really frustrating this month. I haven't gotten any work done on my '52, probably since June. One thing that has set me back is the service I have, or haven't, received from Firestone Complete Auto Care. I've had to go there 4 or 5 times, because my tires would not hold air. The first time they sent me off with 40yr old valve stems, and still charged me for new ones!!! So, I took my wheels and tires back off and had them install new stems.


Once home, I throw the wheels back on. I go out in another 30 minutes and two of my tires are flat. Took those back yesterday and was told the lips of my rims were pitted! Why wasn't I notified of this to begin with?!?!? This is the WORST service I have ever encountered! They are very luck my car wasn't in any shape to go driving down the road at highway speeds. I have a behemoth of a car, with no seat belts, and I am a new driver in a city of over a million people. They sent me out the door with tires that had no chance of holding air, and said, "have a nice day". RIDICULOUS. DISGUSTING. And I am going to the top to let it be known of, the crooked, reckless behavior that Firestone is permitting.

Thank you for letting me vent,

-Garrett