Re: Finned and Edmonds style H/C Heads

Posted by BigKev On 2008/1/7 21:55:42

Just as a point of reference, many National Companies are not accredited by the BBB. Basically if they submit a complaint to a company, and that company doesnt response to the complaint, or the person filing the complaint never follows up and tells the BBB that the problem was resolved it shows up as unresolved issue on the BBB website.

I know you are no fan of Kanter, but most have us have bought parts for our cars from them with little to no problems on the aggregate. But they are rated by the BBB as having a unresponded complaint.

Also McDonalds (rated UNSATISFACTORY) and Walmart also fit into that category.

I think alot of the problems (complaints) have been related to order originating with MFT/IFT (old company). I have not heard from anyone that has had a complaint with an order actually placed through Empire. If you know of someone that has a problem with an order orginated through Empire, then please let me know so I can follow up.

Also I am going to try to get an ETA on the Durant head and follow up with them to see if they make that time line.