Re: Have you ordered from SMS Auto Fabrics

Posted by Fred Puhn On 2011/6/1 9:58:58

Yes I just finished buying windlace from them for my 1950 23rd series Deluxe 8 Touring sedan. They did a good responsive job of sending me samples. I got samples from about 6 different vendors. Nothing matched my car, but SMS was the closest of any vendors I found. I ordered from them and what they sent me was junk. It had frays, rips and bumps all over it. This means they did not look at the product before shipping it. When I complained and sent them photos they said OK and they sent me another batch. It had a few problems but generally was OK. The upholsterer had a hard time fitting it because the material was hard and brittle, and this caused a few more flaws in the job.

I think the problem was the material was old and brittle, and it had to be reworked by SMS to get the proper diameter cord into the windlace.

Considering the very high cost and quality problems I would not do this again. However they seem responsive to the customer and a frank discussion with them about the quality before ordering would probably result in satisfaction.