Re: New Gas Tank Issue

Posted by jfrom@kanter On 2016/7/28 13:21:54
The customer should be able to ship the tank back if he does choose to move forward with a refund. As prior to offering these new replacement tanks. We had offered refurbishing services and still do for other models of Packard that had required customers to ship in there tank. So the shipping aspect is feasible.

As for the notch, it was put in by our vendor so the tank would function with vented/non-vented caps. That is something that was put in place in the event the wrong cap being used. Even if we put a large tag on the neck of the tank saying "must uses a vented cap". Whats to say a year or so down the road the cap is left off after re fueling and a replacement is purchased unknowingly that is not vented. So by having the notch its a double fail safe by our manufacturer This would be a scenario where notch would be a benefit.

Don I understand your point and respect it and I know that either way it could be argued thank for your input.

Thanks
James From
Kanter Auto

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