Cannot open door

Posted by 55packard400 On 2020/8/11 21:16:37

Hello everyone hope all are well
The issue I am having is I am not able to open my driver side door when I press the button in the door handle from the outside .
I have inserted the key and the cylinder will lock and unlock without an issue I am also able to exit the car from inside when using the handle I can lock the door when using the handle on the inside but when I close the door outside the car button simply does not operate.
I can hear the mechanism moving when I lock and unlock the door with the key .
As always Any help would be appreciated
Thanks