Re: Seattle Packard?

Posted by portlandon On 2012/9/25 14:19:19

Gene,

I completely understand. I've driven over 200 miles one way to see what one persons "Good condition" looks like. I'm almost always disappointed. I think that Pictures of parts are always good in this day and age. That way there are no misconceptions, and you know the part is correct. One person's "Good" is another persons "Marginal". Body panels we throw out here on the west coast are cherished Gold to folks in the Northeast. I know, I've seen them digging through the metal recycling bin asking "Are you really throwing this away?"

As for the condition of a used body part, It's 70 years old! Also how did you think it was going to be cut off with? How many options are there? Sawzall? Plasma cutter? Cutting torch? I don't ask people how they remove a panel. I just ask that it be in good condition. If the torching process messed up the piece you need, that is a problem.

I couldn't agree with you more that the communication between you and SP was poor. I am just glad you got money back. Which doesn't happen very often in these situations. I think this reflects good on SP as a whole. It also reflects good on you for having pressed a vendor to act responsibly and do what is right.