Website Info

Posted by BigKev On 2013/9/10 10:50:46

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Just a little note for some of the newer folks out there that may not be aware.

I received an irate email from someone saying they registered for an account and it took me 48hrs before I approved it, "which is bad customer service and what kind of business am I running??"

First of all, this is not a business. It's hobbyist site that I run, manage, and fund out of my own pocket with help and donations from some of the members here. The website uses a lot of rented server resources to hold the 10+ gigs of downloadable PDF connect and the over 10,000 archival photos, and have those housed in a "high availability" data center. So lets just say, it's NOT one of those $30 a month cheapo hosting plans.

I have to manually approve every member that registers so I can try to filter out the SPAM bots and accounts being created in high volume from China and other locations that would just create havoc on the website. Since this website is not my job, but part of a hobby, I am not on my computer 24/7 looking at the emails coming in.

Much like everyone else, I have a life outside of Packards, and have family and daily job that takes priority (I am not retired, nor am I close to it). So please be patient if I may take a few days to respond to things. Sometimes I am traveling for business, or away for a couple of days, or simply enjoying family time.

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Regards,