Re: Is Big Kev around???

Posted by BigKev On 2021/12/2 15:14:28
I have an external service that pings the server every 60 seconds and lets me know if it stops responding. That is usually the only way I know that site is unreachable if I am not actively on it.

Internally, if the server starts to run low on RAM or HD space, then I get alerts. But 90% of the issues are outside of my realm of influence. So at the hardware->stack->node->data center->telecom level.

All I can do then is scream at the provider.

Best way to describe it in the real world would be that I rent a storage locker. I can only control what happens in that locker.

If the power goes off, then I have to yell at the Storage Company personnel. Then they have to figure out why. Is it a blown fuse, did the guy in the next storage locker consume all the power running an illegal pot farm. Did someone cut a wire, etc. If it's not their local problem, then they have to call the power company.

The power company needs to figure out what happens. Did their billing system screw up and flag for the disconnect? Did someone trench something in the street and cut the line. Is there an overhead line down. Is an area-specific outage, regional outage, etc.

Meanwhile, I sit in the dark, waiting for resolution.

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