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Re: Kanter disc brake conversion kits
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Just can't stay away
 
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Quote:
They said for those wishing to keep their drum/drum brakes they can include a 1" master cylinder and they said it wouldn't be touchy. Earl
Posted on: 12/6 22:03
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Re: Kanter disc brake conversion kits
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Just popping in
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Dear Bjorn,
I am sorry to hear of the trouble you had with our disc brake kit. Did you ever reach out to our company on this? We could've addressed the issue, contact the manufacturer and get you the correct parts. (believed to be sent in error) Will you please let us know what it cost you in labor so we can make this right? Please feel free to send me a private message. Thanks, Charod-Kanter 1800-526-1096 ext 322
Posted on: 12/8 12:53
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Re: Kanter disc brake conversion kits
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Just popping in
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sent you a PM
Posted on: 12/12 22:16
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Re: Kanter disc brake conversion kits
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Just popping in
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Ten days since I sent this PM to Charod-Kanter and no answer:
"I emailed John Wolfrom about this order and the last I heard on Dec 4th was that he was turning it over to customer support. I don't know how long I'm expected to wait for an answer? Spent about 4.5 hours on a Sunday to get everything right, Should the lady who owns the car pay me for those hours or should i just work for free? regards Bjorn" I was really expecting more from a reputable vendor like Kanter. However, I guess that writing a few lines here that looks good and after that just not responding anymore might be part of their strategy. Bjorn
Posted on: 12/21 19:31
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Re: Kanter disc brake conversion kits
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Home away from home
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Try the phone #?
Posted on: 12/21 20:35
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Re: Kanter disc brake conversion kits
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Just can't stay away
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They never called me back or emailed me instructions as promised when I inquired about the kits. I moved on, I won't be buying their kit.
Earl
Posted on: 12/21 21:53
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Re: Kanter disc brake conversion kits
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Home away from home
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I've rarely gotten email replies from them. Sometimes, yes, but not consistently as their online presence is rudimentary at best. No online ordering or payment, for example which, for a hearing impaired person such as myself, has always steered me elsewhere.
Posted on: 12/22 3:37
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Re: Kanter disc brake conversion kits
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Just popping in
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@Bjorn.
Pm sent.
Posted on: 12/22 8:55
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Re: Kanter disc brake conversion kits
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Just popping in
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Hello,
We have the ability to process our online orders through our website. If you run into any issues with any online ordering please reach out to me directly. charodmarshall@kanter.com and I will be happy to assist any way I can. I cannot fixed what's happened in the past but we will work diligently to improve communication going forward. Thanks, Happy Holidays to All! Charod-Kanter LLC 1800-526-1096 ext 322
Posted on: 12/22 14:48
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